(Download) "Some Bright Ideas; Bulbs.Com Uses Technology to Augment Customer Service (Money)" by Telegram & Gazette (Worcester, MA) ~ Book PDF Kindle ePub Free
eBook details
- Title: Some Bright Ideas; Bulbs.Com Uses Technology to Augment Customer Service (Money)
- Author : Telegram & Gazette (Worcester, MA)
- Release Date : January 23, 2011
- Genre: Reference,Books,
- Pages : * pages
- Size : 57 KB
Description
Byline: Tina Tan Xiaoye WORCESTER - It was an early Monday morning. Mike Connors, 54, chief executive officer of the online lighting supplier Bulbs.com, began the day in his Worcester office by reading user reviews left over the weekend on the company's website. He was pleased with the ratings, most of which were above four stars out of five.